WordPress maintenance serviceKey points
Four points for a sound decision
- The agency remains visible for its agreed creative and strategic services.
- Kayba takes on only the defined scope of technical operations.
- Every website is checked before handover; problematic legacy issues are not silently accepted.
- Partner references are used for attribution, not user profiling.
- 01Select a pilot
- 02Perform technical checks
- 03Document roles
- 04Confirm handover
Our own process illustration · not a generic vendor guarantee · the actual process depends on the website and service profile.
01
What gap does an operations partner fill?
After a successful launch, the project ends, but updates, backups and incidents remain. When these tasks informally fall to the agency, they interrupt project work and are often poorly budgeted. A specialist operations partner turns ad hoc requests into a repeatable process.
Kayba does not replace design, SEO, hosting consultancy or further development. Maintenance is booked per website. Work beyond the plan is not started without approval.
- technical contact
- existing licences and hosting limits
- critical forms or checkout flows
- Handover date and recovery point
- Communication channel for P1/P2
02
How does a proper handover work?
First, a pilot website is selected that the partner operates or has explicit permission to use. The public check provides an initial assessment without credentials. After booking, a one-time code uniquely links the website to the contract and customer account. Onboarding is complete only when the connection, management access and first verified recovery point are confirmed.
On request, the agency receives a factual handover report. Credentials are not shared in ordinary emails. If a technical step fails, the state reached remains visible and is handled through Operations; a temporary connection error does not reset completed onboarding.
03
What should be agreed before a partner pilot?
A complex commission platform is not necessary. Protecting client relationships, permitted outreach, service limits and who decides during an acute outage matter more. After 30 healthy operational days, the pilot should be reviewed jointly: technical stability, questions, effort and report clarity.
Partner links are verified server-side using an unguessable code. Only after your separate consent are the resolved partner reference and limited campaign details kept in the current browser tab for up to 30 minutes. When you submit the check, they are stored with your request and consent record. The check also works without this consent. The referral code is not stored as a campaign attribute. This attribution uses no cookies and creates neither cross-site profiles nor an automatic commission.
Review basis
Primary sources and our operational status
The technical principles were checked against the following vendor documentation on 10.09.2026. Plan values and Kayba processes come from our versioned service catalogue and operations system.
- WordPress.org: WordPress site maintenance
- WordPress.org: Updating WordPress
- WordPress Developer Handbook: Backups
Sources support general product and operational principles. They are not endorsements or certification of Kayba by the named vendors.